Common diagnoses treated with medication management include, but are not limited to:

• Depression
• Obsessive Compulsive Disorder
• Anxiety
• Bipolar Disorder
• Eating Disorders 
• Personality Disorders 
• PTSD 
• Psychotic Disorders
• ADHD

Make the most of your appointment with the following:

• Write down a list of your symptoms to help facilitate a conversation that is direct and informative.
• Prepare any important medical or mental health records to be shared with the doctor.
• Create a list of your medications and reasons taken, or bring your medications in the prescription bottles to the appointment. You may be able to call your pharmacy to generate a list of medication you’ve been prescribed.
• Write down questions about the diagnosis, treatments, and further available assessments. We are open to exploring alternative care and different treatment fields.

If a rash has developed after starting a new medication, stop taking the medication and contact the office to make a follow-up appointment in the earliest available time slot. We will fit you into an emergency opening.

If you’re having trouble breathing, stop the medication immediately and call 911 or go to the nearest emergency room. Once you have proper medical attention, call us to make a follow-up appointment in the earliest available emergency opening. 

Other side effects or developing symptoms may occur after starting a new medication. If the situation seems urgent, contact your primary care provider/pediatrician or go to the nearest emergency room.

Pharmacies may send refill requests via fax HOWEVER these may take up to 5 business days to process due to provider availability and a review of your chart. If you need refills, please call us at 630-974-6602.

Your adherence to treatment is a factor when reviewing your refill request. This means that your provider must have established care and you are attending your scheduled appointments consistently in order for your provider to safely prescribe medications. Multiple no-shows or cancellations may lead to a denial of your refill request until you are evaluated in-person during a scheduled appointment.

Controlled substance refill requests (refills for stimulants, benzodiazepines, hypnotics) are monitored consistently to ensure appropriate use according to your treatment plan. Early refills of controlled substances are evaluated on a case-by-case basis. It is safe to assume refills of stimulants will only be provided during in-person visits

Call your pharmacy and ask them to fax your medication request to (630) 487-2411.

Leave your contact information on our voicemail in case there are any questions regarding the medication fill/refill. Be advised that your medications will only be filled until your next appointment, so please follow your providers treatment plan. (i.e. If you are to return in 1 month, ensure that your follow-up is scheduled within 30 days.)

Medication refill requests that are received by 2PM will be processed by close of business on that day. Requests received after 2PM will be processed on the next business day. Please take into account recognized holidays.

A service charge will be assessed to any refill granted for your convenience because you missed or cancelled an appointment. You are expected to make and keep appointments before your prescriptions run out. This is to allow for medication adjustments and review of symptom relief.

Prescriptions for SCHEDULE II Controlled Substances MUST be brought to your pharmacy and filled within ninety (90) days. YOU MUST REQUEST A REFILL EVERY 30 DAYS FOR THESE DRUGS AS THEY CAN NOT AUTOMATICALLY BE REFILLED. These include, but are not limited to the following:

• • Amphetamine/amphetamine salts (ADDERALL)
  • Methylphenidate (RITALIN, CONCERTA, METHYLIN, METADATE)
  • Dextroamphetamine (DEXEDRINE)
  • Dexmethylphenidate (FOCALIN)
  • Buprenorphine (SUBUTEX/SUBOXONE)

*(Depending on medication, some prescriptions, by law, must be filled within sixty (60) days.